Whether you want more information about accessories, need help troubleshooting a smoker or simply need to know how long and at what temperature to smoke brisket, our experienced staff is here to help!
Our normal operating hours are Monday-Thursday from 8 a.m.-4 p.m. CST and Friday from 8 a.m.-2 p.m. CST. If you are looking for help outside those hours, do not worry. There are plenty of other ways to get the answers you need.
Call us at 1-800-423-0698 or 1-580-765-3669
For Sales email firstname.lastname@example.org
For Troubleshooting email email@example.com
Send us a fax at 1-580-765-2223
Try the Cookshack Barbecue Forum where you will find a great deal of helpful information and other customers like you with similar questions
or Write to us:
2405 Sykes Blvd.
Ponca City, OK 74601-1111
Fill out the below form and someone will contact you as soon as possible.
Angie LongReceptionist/Accounts Payables
Bill ViceCustomer Service Rep
Inventory & Receiving
Carla McCartyPurchasing Coordinator
Chris JamesContinuous Improvement
Christa RollerEvents Coordinator/Marketing
Dan RuthCAD Draftsman
Jared BurnsRotisserie Production Supervisor
Jay GlowackiWarehouse Supervisor/Shipping
Jim LinneburPlant Manager
Karen HoogendoornResidential Sales
Lynn TurnipseedSales Assistant
Robbie PowellHuman Resources
Scott GurneeEngineering & Continuous
Terri GordonAccount Manager/Assistant to the President
Tom SpiserCommercial Production Supervisor
Tony MarlarTechnical Support & Safety Manager
Virginia KirkendallQuality Assurance Coordinator