Whether you want more information about accessories, need help troubleshooting a smoker or simply need to know how long and at what temperature to smoke brisket, our experienced staff is here to help!
Our normal operating hours are Monday-Thursday from 8 a.m.-4 p.m. CST and Friday from 8 a.m.-2 p.m. CST. If you are looking for help outside those hours, do not worry. There are plenty of other ways to get the answers you need.
Call us at 1-800-423-0698 or 1-580-765-3669
For Sales email firstname.lastname@example.org
For Troubleshooting email email@example.com
Send us a fax at 1-580-765-2223
Try the Cookshack Barbecue Forum where you will find a great deal of helpful information and other customers like you with similar questions
or Write to us:
2405 Sykes Blvd.
Ponca City, OK 74601-1111
Fill out the below form and someone will contact you as soon as possible.
Bill ViceCustomer Service Rep
Bobby McCartyInventory & Receiving
Cameron MooreShipping Clerk
Carla McCartyPurchasing Coordinator
Chris JamesContinuous Improvement
Christa RollerEvents Coordinator
Dan RuthResidential Production Supervisor
Dara MarlarMarketing Assistant
Dave MasonCommercial Sales
Jared BurnsRotisserie Production Supervisor
Jim LinneburPlant Manager
Karen HoogendoornResidential Sales
Lynn TurnipseedSales Assistant
Robbie PowellHuman Resources
Scott GurneeEngineering & Continuous
Stuart PowellCEO/Marketing Manager
Susan EmeryAccounts Payables
Terri GordonInside Sales Manager
Tom SpiserCommercial Production Supervisor
Tony MarlarCustomer Service Manager