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Customer Service

Please Contact Us for Help

Our experienced customer service team is here to help you Monday-Thursday from 8:30AM to 4:30PM CST and Friday from 8:30AM to 1:30PM CST. If you are looking for help outside those hours, try the Cookshack Barbecue Forum where you will find a great deal of helpful information. You can also leave our tech support a voicemail in an emergency and our off hours tech will give  you a call back as soon as possible. 

Call us:
FREE 1-800-423-0698

Send us an e-mail

Send us a fax:
Fax 1-580-765-2223

Write to us:
Cookshack, Inc.
2405 Sykes Blvd.
Ponca City, OK 74601-1111 USA